RECENT ERROR: App online maps are not loading (Android)

Are you trying to open a trail from the App but you get a blank map?

Online maps from all Android GPS navigation App, come from a Google Play Services App service.
We know that lately, most Apps with online maps are getting online maps loading problems.
In most cases, the problem is being solved by following these steps:
  1. Clear Google Play Service's App Data:
    1. From your device's "settings", go to "Apps & Notifications" and click on "Google Play Services".
    2. Click on "storage"
    3. Click on "clear data"
  2. Update Google Play Services App to the latest version
    1. From your device's "settings", go to "Apps & Notifications" and click on "Google Play Services".
    2. On the "store" section, press to "App data". Google Play will open with the App tab.
    3. Click to "update"
  3. Check if you have an Android or system update on your device
  4. Restart the device
Meanwhile, we suggest you use our  Wikiloc's Offline Maps. These are free and made directly by us, so you will be able to download them and will have no more loading problems.
We will keep you informed of any news we have to solve the problem.
Happy trails!
Wikiloc team.

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